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Franchise restaurant trends and owners’ biggest concerns

Canadians are increasing their consumption of meals outside the home. The average household spends nearly $2600 on food purchased from restaurants, which is an increase of more than 17 per cent increase in four years. Franchisees also have an established customer base and this is good news for restaurant owners.
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The franchisor’s playbook

By Cassandra Da Re The franchisor’s ‘playbook,’ i.e. the operations manual contains a variety of policies, procedures, specifications, standards, step-by-step instructions, guides, methods and training tools.
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