By Merilee Kern In the post-pandemic era, those operating in the franchise space—and the franchising trade at large—will experience a wave of major change. Accelerated and elevated adoption of technology, consumer desire for more efficient and on-demand service, and appealing to employees are among the many industry pivots that are evolving. These and other kinds of changes and challenges each have their own implications within the franchise industry. “Amid all of the economic upside and…
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