MEET THE FRANCHISOR

Meet the Franchisor: Marc Desmarais of Uniban Canada

By Peter Saunders Marc Desmarais, president and CEO of Uniban Canada, is expanding the automotive services franchisor’s reach, having acquired the trademark and franchising rights to Go! Glass & Accessories and, more recently, Star Auto Glass.
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FEATURED FRANCHISES

ASK THE EXPERT

Ask the Experts: Alternative dispute resolution

By Brad Hanna Q: What are the differences between mediation and arbitration? A: Mediation and arbitration are the most frequently used alternative dispute resolution (ADR) methods, which can help franchisees and franchisors resolve their differences more quickly, less expensively and with more privacy.
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FEATURES

Revving up with Meineke

By Nick Daw Cars have always been one of my life’s great passions. Growing up, I’d only seen the Meineke franchise system on U.S. television, but on a trip to Calgary in 2010, I learned it had expanded into Canada.
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FEATURES

One scoop at a time with Baskin-Robbins

By Abdul Uzair Fasihi As far back as I can remember, I’ve always wanted to be in business—and I’ve always loved ice cream. After graduating from university and spending a year managing a pizza franchise, I knew I had what it takes to branch out on my own.
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