Returning to the workplace: The question of air quality April 14, 2022 By Nicole Attias To successfully achieve and maintain healthy buildings, facility mangers and building owners must monitor the elements that impact occupant health. Air quality is a huge part of this. Why do buildings have poor air quality to begin with? Three major reasons for poor air quality in... + Read More

Meet the Franchisee: Sara and Kevin Allan of Once Upon A Child April 10, 2022 It is safe to say while some people are born to be business owners, others must go down several other paths before entering the world of franchising. + Read More

Meet the Franchisor: Jack Moran of Paris Baguette April 8, 2022 “This is a long-time coming,” Paris Baguette CEO Jack Moran said earlier this year regarding the company’s anticipated entry into Canada in 2022. + Read More

JUST BEGINNING: JUSTJUNK is cleaning up Victoria one property at a time April 7, 2022 For Peter Carvalho, there were plenty of reasons for him to get into the franchising game, more specifically as JUSTJUNK’s latest franchisee in Victoria, B.C. + Read More

Success is all about the (franchise) network April 6, 2022 By Joseph Pisani If one wants to start their own business, a franchise can be a great way to increase their chances for success. As a franchisee in a major network, one can expect to benefit from professional marketing, national advertising, specialized training, and centralized purchasing. Further, a small... + Read More

Five tips for effective customer service in the retail sector April 5, 2022 By Nicole Attias What is true empathy? Is it hearing what the consumer says and waiting until they calm down? When dealing with any client, it is imperative franchisees put themselves in their guests’ shoes to obtain a complete understanding of the situation. That said, practicing superb guest... + Read More

What is a statement of material change? April 4, 2022 By Peter Snell Changes happen in life. The dynamic business environment of franchising is no exception. Sometimes changes are calculated, and other times they are completely out of one’s control. In any event, whether planned or unplanned, changes that occur within a franchise system may require the franchisor to... + Read More