Ask the Experts: Promoting a positive work culture August 21, 2018 By Elizabeth Dulberger Q: How can new franchisees establish a positive work culture in their business? A: What a gift it is to get to start a new franchise! This is a wonderful opportunity to build a strong culture by identifying and defining the values you want for your... + Read More

Q&A with Frank Zaid: Forging strong franchise relationships August 20, 2018 Q: How can franchisors and franchisees work together to forge good franchise relationships and avoid litigation? + Read More

Technological insights for restaurants August 16, 2018 By Merilee A. Kern When technologist Kevin Ashton coined the term ‘Internet of Things’ back in 1999, referring to a computer network that would connect the everyday objects around us, the concept seemed fantastical. Less than 20 years later, however, the concept is poised to dominate our society. + Read More

Ask the Experts: Leading your employees May 10, 2018 By Piyush Patel Q: What tips do you have for franchisees to hire the right employees? A: In the traditional business world, hiring the right employee has centred only on finding someone with a certain set of skills. While this focus can help fill short-term needs, in some cases it... + Read More

Ask the Experts: Meeting the franchisor’s team May 3, 2018 By Lori Karpman Q: Under what circumstances does a prospective franchisee typically meet the franchisor’s team for the first time? A: Most likely, your first point of contact will be the franchisor’s sales representative, either in person at a trade show or on the phone after contacting the franchisor for... + Read More

How to plan sales and marketing goals May 2, 2018 By Eric Lofholm In the first fiscal quarter of each new year, it is prudent for franchisees to prepare a profitability plan for the coming months, especially with respect to your sales and marketing endeavours. + Read More

Managing your work-life balance May 1, 2018 By Gary Prenevost The term ‘work-life balance’ first popped up in U.K. parlance in the late 1970s. Since then, the concept has continued to generate attention and optimism, by suggesting that the goal of finding a balance between one’s work and one’s lifestyle is attainable. + Read More