Technological insights for restaurants

By Merilee A. Kern When technologist Kevin Ashton coined the term ‘Internet of Things’ back in 1999, referring to a computer network that would connect the everyday objects around us, the concept seemed fantastical. Less than 20 years later, however, the concept is poised to dominate our society.
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Featured Franchises

Ask the Experts: Leading your employees

By Piyush Patel Q: What tips do you have for franchisees to hire the right employees? A: In the traditional business world, hiring the right employee has centred only on finding someone with a certain set of skills. While this focus can help fill short-term needs, in some cases it...
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Ask the Experts: Meeting the franchisor’s team

By Lori Karpman Q: Under what circumstances does a prospective franchisee typically meet the franchisor’s team for the first time? A: Most likely, your first point of contact will be the franchisor’s sales representative, either in person at a trade show or on the phone after contacting the franchisor for...
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Featured Franchises

Managing your work-life balance

By Gary Prenevost The term ‘work-life balance’ first popped up in U.K. parlance in the late 1970s. Since then, the concept has continued to generate attention and optimism, by suggesting that the goal of finding a balance between one’s work and one’s lifestyle is attainable.
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