Thomas was selected for the honour based on nominations from customers, which highlighted his high quality of service, thorough knowledge of drink preparation and ability to connect with customers.
“I’ve never seen anyone care so much about doing a good job,” said one nominating customer. “It is hard to miss his attention to making every cup of coffee a wonderful experience. He brightened every day I spent staying with my son at the Children’s hospital.”
Honourable mentions went to baristas who also received numerous accolades from their customers at the following franchises:
● 11th Street, Calgary;
● London Place West, Calgary;
● Rockyview Hospital, Calgary; and
● Scotia Place, Edmonton.