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Toronto-based Mr. Rooter franchisees win top honours

Pamela and Derek Moreland accept the Mr. Rooter Plumbing franchisee of the year award from company president Doyle James.
Pamela and Derek Moreland accept the Mr. Rooter Plumbing franchisee of the year award from company president Doyle James.

The owners of a Mr. Rooter Plumbing franchise in Toronto recently received the company’s franchisee of the year award.

Derek and Pamela Moreland were presented with the honour at an annual conference in Dallas, Tex., for the brand’s parent company, Neighborly. The couple was praised for their outstanding customer service and commitment to employee mentoring.

“Derek and Pam have built a fantastic team of people that keep the business running smoothly, allowing them the freedom to mentor others,” said company president Doyle James. “I am proud to congratulate the team as this year’s franchisee of the year.”

Headquartered in Waco, Tex., Mr. Rooter Plumbing has 26 franchises in Canada and 193 in the U.S.

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