Tag Archives: customer

Five tips for effective customer service in the retail sector

By Nicole Attias What is true empathy? Is it hearing what the consumer says and waiting until they calm down? When dealing with any client, it is imperative franchisees put themselves in their guests’ shoes to obtain a complete understanding of the situation. That said, practicing superb guest service becomes even more of a challenge in the retail sector, where dealing with end-users is an emotionally driven experience. So what’s a franchisee to do?…

+ Read More


Register

Sign-up for your account with Canadian Business Franchise. Your account gives you unlimited free access to our Newsletter Archives and our Digital Editions of Canadian Business Franchise.
Please check the box below to confirm you would like to be added to Kenilworth Media’s various e-mail communications (includes e-newsletters, digital editions of the magazine, a survey now and then, and offers regarding the franchise industry*).
 

Leave this empty:

*We do not sell your e-mail address to 3rd parties, we simply forward their offers to you. Of course, you always have the right to unsubscribe from any communications you receive from us, should you change your mind in the future.